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Frequently asked questions
Reference Checking software allows companies to automate the employment reference checking process by automatically sending reminder emails, text messages and phone calls to candidates and referees. RefNow allows you to speed up the process of collecting employment references by 7x compared with traditional referencing.
We have various options available depending on your requirements. The best way to find out how much RefNow will cost is to arrange a short demo with our team so we can learn more about the features suited to you.
We have integrations available with a number of Applicant Tracking systems and HR systems, we also have an Open API to build your own integration, please get in touch to find out if we currently integrate with your existing systems.
Talent Pool is a feature of our Reference Checking software which allows you to increase the size of your candidate pool whilst collecting employment references. Our team can explain more about this feature during a short demo call, to book a demo please use this form.
Getting started with RefNow’s referencing software is almost instantaneous. Provide your team with logins and access to the appropriate features, and they’ll be able to get up and running in no time. Setting up more advanced features such as custom questions can take around 30-60 minutes but our team is always on hand to support you with the setup.
RefNow Inbound is a feature which can be used to speed up the process of your HR team providing referencing for ex-employees by using automation. We also have many other features which help to speed up the referencing process across your hiring journey. To learn more please book a demo with our friendly team.
While RefNow is based in the UK, we offer global reference-checking services to our clients. We have a broad customer base with companies located in various countries, including the UK, USA, Australia, Spain, Netherlands, Belgium, and France. Our team has experience working with clients from around the world, and we are well-equipped to handle international reference checks. We welcome inquiries from anyone interested in using our services and are always looking to expand our customer base. Please get in touch with us to discuss your reference-checking needs, and we'll be happy to help you.
RefNow takes data protection regulations seriously, and we are fully committed to complying with the General Data Protection Regulation (GDPR) to ensure the safety and security of our users' data. Our platform employs various measures to safeguard data privacy and security, including secure data storage, encryption, and access controls. We regularly review our data protection policies and practices to ensure that they remain up-to-date and effective. So you can be confident that RefNow is fully GDPR compliant and committed to keeping your data safe and secure.
RefNow offers discount pricing for eligible schools, colleges, universities and nonprofits through the RefNow for good programme. If you would like to determine your eligibility for the program please get in touch to find out the discounted pricing we have available for you.
The types of support available to you depend on if you choose to purchase a custom support plan. With our basic packages, you’ll have access to email support. With our additional support options, you’ll gain access to email and phone support. Our team will be able to guide you through the setup process for your team and we have optional specialist training courses available for your team if desired.
Our plans are designed to be flexible and you can choose just credits without any addons or you can choose just addons without any credits depending on what you require.
We deal with companies of all sizes and offer discounts for early-stage companies and charities. Click to contact us and see if you qualify.
1 referencing credit, allows you to collect up to 10 references from a single candidate.
Digital ID check credits allow you to have passport level verification for candidates. These can be used for Right To Work checks for candidates in the United Kingdom. 1 credit can be used for checking a single candidate.
RefNow allows you to setup Teams and segregate data between them. User permissions can be set-up to access different levels of the app. We do not charge you to add your colleagues to the platform. We believe that access to RefNow should make your life easier, not harder.
How Much Time Could You Save?
Try our quick calculator to see how much time you could save by using RefNow's reference checking software rather than manually chasing candidates yourself: