Plans and Pricing

We've tried to keep things simple, our core products are credit-based. The more advanced user can enhance their plan with a variety of add-ons seen below.
Referencing, ID and DBS checks all in one platform
RefNow Reference
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    Automated References
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    Automated Reminders
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    Question Profiles
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    Fraud Detection
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    Delivery Log (Audit trail)
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    User Management
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    Team Management
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    Talent Pool Access
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    Reporting
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    Analytics
Bulk discounts and subscriptions available.
Digital ID/DBS Checks
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    Right to work verification
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    DBS Basic / Enhanced Check
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    Automated Reminders
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    Downloadable PDF
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    Delivery Log (Audit trail)
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    User Management
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    Team Management
RefNow Respond
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    Automated References
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    CSV Data Upload
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    Self-service Requests
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    Customisable PDF Report
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    Instant Report Generation
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    Tenant/Mortgage Checks
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    HR & ATS Integrations
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    Analytics
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    User Management
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    Team Management

Add-ons

Customise your plan with additional features

We want you to be in control of the features you use most. Try our add-ons and unlock greater control.

Custom Branding
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    Custom text, logo, and colours
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    Full email customisation
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    Full PDF customisation
API + Integrations
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    Basic API integrations
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    Unlimited API usage
Multi-Branding
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    Brand name
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    Brand logo
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    Brand PDF logo
Question Profiles Plus
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    Unlimited question profiles
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    Question Grid
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    Prevent personal references
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    Additional profile settings
Referencing Plus
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    SSO Login
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    Bulk upload candidates
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    Bulk download PDF references
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    Advanced Reporting
Recruiter Lite
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    Advanced Talent Pool search
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    Vacancy Alerts
Faq's

Frequently asked questions

Have questions? We're here to help!
Do you have discounts available for education and nonprofits?

RefNow offers discount pricing for eligible schools, colleges, universities and nonprofits through the RefNow for good programme. If you would like to determine your eligibility for the program please get in touch to find out the discounted pricing we have available for you.

What type of support does RefNow offer?

The types of support available to you depend on if you choose to purchase a custom support plan. With our basic packages, you’ll have access to email support. With our additional support options, you’ll gain access to email and phone support. Our team will be able to guide you through the setup process for your team and we have optional specialist training courses available for your team if desired.

Do I need to purchase add ons and credits?

Our plans are designed to be flexible and you can choose just credits without any addons or you can choose just addons without any credits depending on what you require.

RefNow might be too expensive for me, what can I do?

We deal with companies of all sizes and offer discounts for early-stage companies and charities. Click to contact us and see if you qualify.

How many references can I collect with one credit?

1 referencing credit, allows you to collect up to 10 references from a single candidate.

What are Digital ID check credits?

Digital ID check credits allow you to have passport level verification for candidates. These can be used for Right To Work checks for candidates in the United Kingdom. 1 credit can be used for checking a single candidate.

Does it cost money to add my colleagues to RefNow?

RefNow allows you to setup Teams and segregate data between them. User permissions can be set-up to access different levels of the app. We do not charge you to add your colleagues to the platform. We believe that access to RefNow should make your life easier, not harder.

Which countries does RefNow operate in?

While RefNow is based in the UK, we offer global reference-checking services to our clients. We have a broad customer base with companies located in various countries, including the UK, USA, Australia, Spain, Netherlands, Belgium, and France. Our team has experience working with clients from around the world, and we are well-equipped to handle international reference checks. We welcome inquiries from anyone interested in using our services and are always looking to expand our customer base. Please get in touch with us to discuss your reference-checking needs, and we'll be happy to help you.

Is RefNow GDPR compliant?

RefNow takes data protection regulations seriously, and we are fully committed to complying with the General Data Protection Regulation (GDPR) to ensure the safety and security of our users' data. Our platform employs various measures to safeguard data privacy and security, including secure data storage, encryption, and access controls. We regularly review our data protection policies and practices to ensure that they remain up-to-date and effective. So you can be confident that RefNow is fully GDPR compliant and committed to keeping your data safe and secure.