In a world where technology is constantly evolving, it’s no surprise that the human resources industry is changing too. In this blog post, we’ll explore the top 5 automation trends that will impact HR in 2023. Keep reading to learn more!

The Future of HR: Top 5 Automation Trends for 2023

The Top 5 Trends

1. HR automation will become more sophisticated, with artificial intelligence and machine learning being used to make recommendations and decisions

It is no secret that HR automation is becoming more sophisticated. With artificial intelligence (AI) playing an increasingly important role in our lives, it was only a matter of time before AI found its way into the HR department. Recent studies have shown that employers who use AI for HR tasks are outperforming their competitors in terms of employee productivity and satisfaction. As a result, more and more businesses are turning to AI to help with everything from recruitment to training. So what does this mean for the future of HR? In short, it means that we can expect even more sophistication and efficiency from HR automation systems in the years to come. Keep an eye out for AI-powered systems that can do everything from assessing employees’ skill sets to providing individualised coaching.

2. Chatbots will be used to answer employee questions and provide support

As more and more businesses turn to chatbots to provide customer support, it’s no surprise that chatbots are becoming increasingly popular among HR managers as well. Chatbots can be used to answer employee questions and provide support on a wide range of topics, including benefits, pay, schedules, and more. This means that employees can get the help they need without having to wait for a response from a human representative. Chatbots are also capable of learning over time, so they can provide an even better user experience as they gain more knowledge about your company and its policies. In short, chatbots are an invaluable tool for providing employee support, and they’re certain to become even more popular in the years ahead.

3. Automated onboarding and training will be used to get new employees up to speed quickly

Automated onboarding and training technologies are becoming more popular among businesses as a way to get new employees up to speed quickly. By automating each step, you can eliminate much of the paperwork and administrative tasks that can slow down the onboarding process. Additionally, automated tools can provide consistent training across all new employees, ensuring that everyone is learning the same information. If you’re looking for a way to improve your company’s onboarding and training process, consider using automated tools.

According to a recent study, it can take new employees an average of 8 months to become fully productive. That’s a lot of time and money wasted on someone who isn’t yet up to speed. But what if there was a way to get new employees up to speed faster? Automated onboarding and training software can help reduce the amount of time it takes for new employees to be productive. With this software, you can create custom training programs that are specific to your company and employee needs. And since the software is automated, new employees can get started right away with no delay.

4. Video interviewing will become more popular as a way to assess candidates’ skills and personalities

As the job market becomes more competitive, companies are looking for new and innovative ways to assess candidates’ skills. One method that is growing in popularity is video interviewing. Video interviews allow potential employees to demonstrate their skills and abilities in a more realistic way than a traditional interview. They also allow employers to get a better sense of what the candidate is like personality-wise. Video interviewing can be done with or without the use of specialised software, making it an affordable option for companies of all sizes.

5. HR processes such as payroll and benefits administration will be fully automated

As automation continues to progress, many HR processes will be fully automated moving forward. This includes payroll and benefits administration. Automation can help improve efficiency and accuracy within these areas. Additionally, it can help reduce the time required to complete these tasks. Leveraging automation will be essential for organisations looking to remain competitive in the future.


With the continued advancement of technology, we can expect to see even more sophisticated HR automation tools in the near future. These tools will rely on artificial intelligence and machine learning to make recommendations and decisions, thereby freeing up time for HR professionals to focus on more strategic tasks.

Chatbots will also become increasingly common as a way to provide support to employees, and automated onboarding and training will be used to get new employees up to speed quickly. Finally, video interviewing will continue to grow in popularity as a way to assess candidates’ skills.

If you’re looking for cutting-edge HR automation that will help your business stay ahead of the curve, contact RefNow today. We can help you automate your reference checking processes so you can focus on other important aspects of your business.

If you would like to learn more about how RefNow's automated Employment Referencing software can help your organisation, reach out to us today and get your first 5 checks free.